Your Visit
Setting an Appointment
- Call your Referral Coordinator at (866) 406-9976 to Make a Referral:
- Confirm authorization
- Obtain patient information
- Obtain referral source information
- Obtain payer and/or employer information
- We will pre-admit the patient, and we will provide you with a date and time
- We set up your billing profile to ensure proper, accurate billing of services
- We set up your client profile to establish the feedback loop so you get the post-visit communication you need
Pre-Appointment
- We proactively place a reminder call to your patient 24 hours before the scheduled appointment
- We expedite the check-in process by ensuring that the medical center treating your patient has all necessary medical reports and files before arrival:
- Initial injury report
- Last medical note for treating physician
- Diagnostic reports
- Films and X-rays
- Therapy notes
Post-Visit Communication
- We give you a welcome call within two days after the first patient visit to introduce you to AMS and to provide all the information you need
- We provide you with the reports and information you want per your client profile
- We inform you whenever patients miss their scheduled appointments
- We work with you to schedule any rechecks, follow-up appointments, and additional treatments
AMS has designed a Patient Information Page that most new patients find helpful.